Check plans and credits
Review available features, credit balances, and the wallet charged for a task.
Check your current usage
- Open Credits & subscription in My account.
- Review your current plan, credit balance, and usage history.
- For team work, also check the team’s plan and balance rather than only your personal account.
Check the cost before running a task
Credit-based actions such as AI generation and editing show their cost before execution. Costs may differ by model and action. Check whether the task uses a team or personal wallet.
Subscriptions and credit purchases
Check the amount and target account or team before paying. Subscription credits expire at the end of the current billing period, when your next payment is scheduled. Unused credits do not roll over. New top-up credits are valid for one year from payment completion. Any unused credits expire at the end of that period. Existing credits and pending orders keep their original purchase terms. View expiry dates in your balance details.
If a charge looks unexpected
Compare the task time, selected model, and usage history. If it remains unclear, contact support with the task type and time. Do not send a full card number or password.
Still need help?
Check common questions or contact support.